Which document is intended to document serious incidents?

• A. Logbooks
• B. Memos
• C. Emails
• D. Personal notes

Answer: (A)

Documenting serious incidents requires an official, chronological record kept in a logbook. A logbook captures what happened, when and where it occurred, who was involved, what actions were taken, and the outcomes, all in a structured, time-stamped format. This creates a reliable, ongoing trail that staff, investigators, and auditors can review, verify, and reference later. Because of its formal purpose and orderly, signed entries, the logbook serves as the official record for serious incidents. In contrast, memos and emails are primarily for communication and can be informal or scattered, while personal notes are informal and not suitable as an official incident record.