The term 'communication' encompasses both sending and receiving messages.

• A. False
• B. Not sure
• C. True
• D. Sometimes

Answer: (C)

Communication is a two-way process. It relies on both sending a message and the recipient receiving, interpreting, and sometimes responding to it. In practice, meaningful communication hinges on how the message is heard and decoded as well as how it’s sent, because without reception and feedback, the message’s purpose isn’t fully realized. For example, a correctional officer giving instructions is not truly effective unless the inmate hears, understands, and can respond. That’s why the statement is true: communication encompasses both sending and receiving messages. The other options don’t fit because they imply receiving isn’t part of communication or that it’s only sometimes true.