One of the 9 Principles of Direct Supervision is effective communication. Staff is not involved in the unit decision-making, but must ensure they set a clear expectation with the offenders.

• A. True
• B. Not sure
• C. Sometimes
• D. False

Answer: (D)

Effective communication in Direct Supervision means more than just telling offenders what is expected; it involves clear, ongoing dialogue and a collaborative approach to how the unit runs. Staff involvement in unit decision-making is part of creating shared ownership of routines, safety, and rules. Setting clear expectations is essential, but those expectations gain credibility and enforceability when staff have had a say in shaping the decisions that define them. If staff are not involved in decisions, expectations can feel arbitrary and harder to uphold consistently. So the statement is not correct because the principle supports both clear communication and active staff participation in unit decisions, not just issuing expectations in isolation.